SilkAir is a premium, short to medium-haul airline and is the regional arm of Singapore Airlines. It came into existence in 1989 with the name of Tradewinds and was renamed as SilkAir in 1992. It is a wholly owned subsidiary of the parent company.
The carrier offers premium services that would appeal to business and leisure passengers who travel in this region. The airline promises a unique experience with the regional flair coming through in the cabin crew and range of meal choices.
The customer service and efficiency of this airline have been well recognized, and it has recently:
Passengers in Saudi Arabia may make SilkAir online bookings to countries in Asia such as Cambodia, China, India, Indonesia, Malaysia, Myanmar, Nepal, Philippines, Singapore, Thailand and Vietnam. They may also travel to Australia with this carrier.
The carrier's fleet is one of the youngest in the skies, with an average age of 6.5 years as of 2013. It consists of Airbus A320 and A319 aircraft, and a Boeing 737 that has been added in 2014.
The airline offers passengers an opportunity to avail of the SilkAir online check in service from 48 hours before the departure of their flights. This enables them to save a lot of waiting time at the airport. It also offers the chance to check your reservation using the SilkAir PNR status anytime after making your booking.
The airline offers business lounges for premium class customers, for them to relax and feel refreshed before boarding their flights. The comfortable experience only continues on board with the comfortable leather seating, service-focused cabin crew and wide range of meals that await them. In Economy as well, passengers are sure to have a pleasant journey with the ergonomic seats and variety of regional cuisines. Their entertainment needs are also well taken care with the overhead drop down screens and the in-flight Silkwinds magazine. For any other clarifications, please contact the customer service of the airline here.
Passengers may check in 30 kg of baggage in Economy and 40 kg in Business Class, according to the SilkAir baggage policy. For destinations in the Middle East, each piece of baggage must weigh less than 32 kg. 1 piece of cabin baggage weighing up to 7 kg is allowed in Economy, and 2 such pieces in Business Class. You can find more details of the baggage policy check here.
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