Indigo Airlines is counted among India's top low-cost flight services. It was founded in the year 2005 with the goal of providing its passengers with low-cost fares, on-time flight timings, and friendly services. The privately owned airline, which is known as the most dependable in India, conducts more than 1000 flights daily to 100 destinations, domestically and internationally out of its headquarters office in Gurgaon, Haryana, India. Along with a simple and convenient travel experience, Indigo customers enjoy a variety of perks and exclusive services.
The services offered by Indigo are comparable to those of various international low-cost airlines. They are always refining their interaction with passengers in an effort to improve their travel experiences. From digital flight status updates to multichannel direct sales to a special goindigo app, they have transformed air travel in India. With Indigo, low costs and high quality go hand in hand.
The airline engages the Airbus models like A320 CEO and NEO, the A321 NEO, and the ATR 72-600 planes. The A320 CEO series features 180 seats, the A320 NEO aircraft have 180/186 seats, the A321 aircraft has 222/232 seats while the ATR aircraft offers 78 seats for the passengers.
With 74 domestic and 26 foreign destinations, IndiGo covers a total of 100 destinations. Indigo serves in-demand domestic destinations such as Delhi, Mumbai, and Kolkata, Bangalore, Chennai, Chandigarh, Coimbatore, Dibrugarh as well as significant international destinations such as Amsterdam, Athens, Brussels, Budapest, Bangkok, and Dubai via their connecting or direct routes.
The airline is known for its reliable services and timings. Several accolades have acknowledged Indigo's reputation for dependability
For travel Indigo flight booking exclusively includes Economy Class, which provides reasonably priced, practical, and comfortable flights.
Customers can customize their Indigo experience with premium services that they can purchase and enjoy depending on their finances when purchasing their Indigo. Depending on the add-on benefits clients choose, the cost of their Indigo flight ticket price varies. Guests can select from a selection of meals in the non-vegetarian and vegetarian categories to be served throughout their flights. Travelers can also choose their desired seats beforehand on the goindigo online website during the booking process.
Since there is only one single class of the ticket offered throughout the entire aircraft, Indigo does not offer any class separate from Economy Class.
A variety of foods are available onboard Indigo for a modest price.
Pre-order snacks so that they will be available when you are ready to eat them during the journey.
Overseas flights offer alcohol for sale throughout the flight.
Water is provided without charge.
Indigo's seats have reclining functions and are amply spacious for comfortable travel.
The seats feature a 3-3 seating configuration with plush padding, and headrests.
Depending on whether you are purchasing a domestic or international Indigo flight booking, the airline will permit the use of a certain amount of luggage weight. For domestic flights, check-in luggage is limited to 15 kg, while carry-on baggage is allowed to weigh a maximum of 7 kg.
In terms of foreign travel, an Indigo flight ticket offers 7 kilograms of hand luggage and 20 kg of single checked baggage on flights between Bangkok, Guangzhou, Kathmandu, Phuket, Chengdu, and Male. Another route has luggage limits of 30 kg for checked bags and 7 kg as a carry-on limit to Abu Dhabi, Doha, Dubai, Bahrain, Jeddah, Sharjah, Colombo, Dammam, Dhaka, Hong Kong, Hanoi, Kuala Lumpur, Ho Chi Minh City, Kuwait, Muscat, Riyadh, Ras Al Khaimah, Singapore, and Yangon. The India to Istanbul flight has a 23kg limit for checked baggage.
You can easily check the baggage policy here.
According to the Indigo flight schedule, travellers can check in online anytime between 24 hours to 75 minutes before the takeoff by using the website. Travellers can add on their checked luggage and create baggage tags online 48 hours to 60 minutes before the flight departure. Most of the counters at domestic airports shut down 60 minutes ahead of flight time, and travellers must arrive two hours earlier to their departure. Due to the lack of airport kiosks at all the airports, passengers are advised to carry their boarding passes and luggage tags.
According to government regulations, travellers must check in digitally between 48 hours and 60 minutes ahead of a domestic flight's departure using Indigo’s website or app. The airport counters for Indigo Airlines are open up to 60 minutes before takeoff. It is advised to reach the airport two hours prior to the flight take-off to complete all the domestic flight security procedures.
Online check-in is available for international flights 24 hours to 75 minutes before departure. It is important to finish the web-checking procedure before going to the airport. Until 75 minutes ahead of the departure of the international flights, passengers can check in at the airline desk at the airport and finish their security procedure. However, keeping the ease of service in mind it is advised to reach 4-5 hours in advance of the international flight’s takeoff time.
In-flight amenities are all offered for a fee with indigo flight booking by the airline. The services include 6E Tiffin with 22 delicious dishes available. The 6E Premier seating and dining provides fast-forward service coupled with a seat and snack combination of choice, the 6E Seat & Eat snack service helps you get the seat of your choice plus a snack package. Some free amenities like Blankets, eye shades, etc are available with an indigo ticket booking. The inflight magazine Hey 6E is there for passengers reading pleasure.
Before boarding your international flight, you can pre-order an alcoholic beverage with the 6E Bar service. There are no inflight entertainment services on board Indigo but the airline provides a short-term subscription to the Sony LIV streaming service that passengers can use on their phones.
The 6E Rewards Program is owned, managed, and run by Indigo, is a rewards program that is affiliated with a co-branded card. The members of the program are able to gather 6E Rewards using the special card with IndiGo and other affiliated vendors, later exchanging the credits for benefits under 6E Rewards.
The 6E Rewards Program is just a rewards plan and not a frequent flyer program. Members can only collect 6E Rewards while using their card at Indigo and other shops, and then exchange those points for benefits like flights on Indigo.
A Member may use their 6E Rewards to receive benefits by accessing the membership account online and redeeming their 6E Rewards. Prior to any such redemption, members must check that their mobile number and email address have been verified. According to the "first in, first out" principle, 6E Awards are valid for 24 months after the date of accrual.
The airline embraces the opportunity to serve consumers with disabilities. The airline must be informed of any special requirements or wheelchair requests from passengers at least 48 hours prior to the scheduled departure of the flight. While making the Indigo ticket booking passengers can inform the airline of their requirements and their need for the best seats so that the airline can accommodate the traveller. The airline will try its best to accommodate such travellers even if they show up at the airport without the reserved seat assigned.
If you will be travelling with a service dog, please phone the airline's call centre 48 hours prior to the flight to let them know. Wheelchairs and mobility assistive devices are provided by the airline and can be booked with Indigo booking. It is recommended that travellers using spinal support equipment get in touch with the airline at least seven days before their departure.
If your flight is altered or rescheduled, you can change, cancel, or receive a refund using the Plan B service of Indigo at no additional cost. International travellers may cancel until 4 hours ahead of departure, while domestic passengers may do so up to 2 hours in advance. Tickets that are cancelled by the traveller are subject to a charge. After deducting the necessary cancellation costs, refunds for cancelled tickets will be handled, which could take up to 7 working days. Unused tickets and No Shows will only be refunded their applicable airport taxes. Any Indigo flight booking can be cancelled on the official website.
Indigo Airlines is a low-cost airline with its main office in Gurgaon, India. The airline has a principal base at Delhi's Indira Gandhi International Airport and operates more than 1,500 flights each day connecting to over 80 locations, including 24 foreign locations.
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Online check-in is available for domestic flights between 48 hours and 60 minutes before departure and for international flights between 24 hours and 75 minutes prior to departure.
Depending on their route of travel, each traveller is allowed to check in a maximum of 20 kg or 23 kg or 25 kg, and 30 kg of luggage added to their 7 kg carry-on allowance. Upon processing their reservations for an Indigo trip, passengers can choose to bring along more luggage.
Infants are not permitted to occupy reserved seats. During transportation, the children must be seated on a supervising adult's lap.
Online check-in is mandatory for domestic travel on the airline. Indigo passengers travelling internationally also have the option for check-in at airport kiosks. It is advisable to check in digitally because not all international airports may have a kiosk.
Currently, Indigo connects 26 overseas locations.
No onboard entertainment service is available. All passengers with Indigo flight bookings receive a temporary subscription to the streaming service for SonyLIV.
Pets are not permitted to fly on Indigo aircraft, whether it is inside the cargo hold or the cabin.
Alcohol is only offered on international flights, and it can be purchased on board as well. Nonetheless, it is prohibited to consume alcohol that has been obtained from any Duty-Free shop.
IATA: 6E, ICAO: IGO, Callsign: IFLY
Beverages with alcohol concentration lower than 70% can be brought on board if it is packed in check-in baggage. The quantity cannot be more than 5 litres and they have to be correctly packaged.